100 Percent Support for You & Our Online Mentoring Software
Our support could best be described as mentoring our clients. We believe we begin
as partners in assisting a client in creating a world-class corporate mentoring
program. This starts with working with our technical team to understand the specific
needs that your mentoring program has and in configuring the system to meet those
needs--and to continue to do so as the program grows.
Fully Scalable
Our fully scalable mentoring software allows a client to have multiple programs
in multiple areas with easy setup and implementation. Since we host the system,
there's no lengthy setup. Based upon a client’s specific needs, the system can be
up and running in a few days.
Ask a Mentoring Expert
Not only do we support our clients in the setup of the mentor software, we also
are responsive to inquiries, whether by users or program managers. We have an “Ask
an Expert” feature that allows any user to contact an expert to get advice on a
mentoring issue. Maybe someone has a question about who would be a good match or
wonders how best to discuss a sensitive subject with the partner. Asking a mentoring
expert can help resolve issues quickly and easily.
Complete Technical Support
We also have a full staff of technical experts who know the mentor software inside
and out and can quickly and efficiently address any technical issues that come up.
We view every client as an opportunity to be of service, and we strive to exceed
expectations!